Our Services

Discharge Planning

Empty hospital bedOur professionals are available 24 hours a day, 7 days a week to assist discharge planners and social workers in hospitals in ensuring that patients transition safely from hospital to home or another facility.

Our occupational therapists and case managers are available on short-notice to ensure that seriously injured clients receive premium support from the moment they are discharged from hospital.

Call our First Assist Hotline and someone will answer your call 24 hours a day, 7 days a week: 1-877-838-4599


We can arrange for:

Close up of woman talking to another person
  • Pre-discharge home assessments
  • Attendant care needs assessments
  • Assistive device specification and placement
  • Facilitation of medical evaluations and environmental modifications
  • Facilitation of placement in respite or long-term care
  • Grief and trauma counselling
  • Funding approvals from insurers and agencies

Trusted and chosen by...

Medical Professionals, Employers, Personal Injury Lawyers, Insurers, Hospital Discharge Professionals, the WSIB and Consumers. Our referral partners recognize our uncommon approach to case assignments, which starts with an understanding of their respective regulatory, compliance, benefit and funding contexts.

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